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FREQUENTLY ASKED QUESTIONS

  • WHAT IS RAW VIRGIN HAIR?
    RAW VIRGIN HAIR IS A HYBRID OF RAW AND VIRGIN HAIR - VIRGIN HAIR THAT HAS THE QUALITIES OF RAW HAIR. OUR RAW VIRGIN HAIR IS SOURCED FROM CHINA. IT IS HAIR EXTENSIONS OF A HIGH QUALITY WHICH IS ABLE TO BLEACH TO A VERY LIGHT BLONDE SIMILAR TO RAW HAIR WHILST RETAINING ITS QUALITY. WHILST RAW VIRGIN HAIR HAS THE QUALITY AND LONGEVITY OF RAW HAIR, IT MAINTAINS THE SLEEK AND SILKY TEXTURE OF VIRGIN HAIR.
  • HOW LONG DOES VIXEN HAIR LAST?
    WITH GOOD CARE AND MAINTAINANCE, OUR HAIR EXTENSIONS CAN LAST FOR 3+ YEARS
  • DO YOU INSTALL HAIR?
    WE DO NOT PROVIDE HAIR INSTALLATION OR STYLING SERVICES, HOWEVER WE DO RECOMMEND: SIGNEDBYMAI RGWIGS JB.THEHAIRSTYLIST JVWIGS BRANCOHAIRR HAUSOFSHEE
  • HOW LONG DOES SHIPPING TAKE?
    UK SHIPPING: 5-7 WORKING DAYS INTERNATIONAL: 7-14 WORKING DAYS SHIPPING CAN BE MADE QUICKER UPON REQUEST. PLEASE EMAIL US PRIOR PURCHSAE FOR MORE INFORMATION VIXENHAIRUK@GMAIL.COM IF THERE ARE ANY DELAYS IN SHIPPING WE WILL ALERT YOU AS SOON AS POSSIBLE
  • CAN I RETURN/EXCHANGE?
    DUE TO DECEPTION AND CONTAMINATION, WE DO NOT ACCEPT RETURNS OR EXCHANGES. HOWEVER, IN EXCEPTIONAL CIRCUMSTANCES THIS MAY BE APPROVED. PLEASE EMAIL US FOR MORE INFORMATION VIXENHAIRUK@GMAIL.COM
  • CAN I DYE VIXEN HAIR EXTENSIONS?
    YES WE PROVIDE HIGH QUALITY HAIR THAT CAN TAKE BLEACH AND COLOUR WELL. WE ADVISE THAT YOU USE PROFESSIONAL HAIR COLOURING SERVICES, WE RECOMMEND: VIXENHAIRUK FOR JET BLACK HAIR ONLY COLOR.BEAST DYEDBYELVS BEAUTBYRAE SIGNEDBYMAI HERWIGCOLLECTIONS
  • WHAT LACE COLOUR SHOULD I CHOOSE?
    OUR HD LACE SYSTEMS CAN BE USED ON ALL SKIN COMPLEXIONS. WE RECOMMEND THAT THOSE OF PALE/LIGHTER SKIN COMPLEXIONS OPT FOR OUR TRANSPARENT LACE SYSTEMS, WHILST THOSE OF DARKER SKIN COMPLEXIONS OPT FOR OUR LIGHT/MEDIUM LACE SYSTEMS. IF YOU ARE STILL UNSURE PLEASE DM US ON INSTAGRAM OR EMAIL US A PICTURE OF YOURSELF SO WE CAN PROVIDE CLEARER JUDGEMENT. ENSURE THAT YOUR LACE IS TONED AND TINTED TO ACCOMODATE YOUR COMPLEXION PERFECTLY.
  • WILL THE HAIR SHED OR TANGLE?
    WITH GOOD MAINTAINANCE, OUR HAIR EXTENSIONS WILL EXPERIENCE LITTLE TO NO SHEDDING AS THEY ARE 100% CUTICLE ALIGNED. THIS MEANS YOU MAY EXPERIENCE SHEDDING, BUT NOT TO THE POINT WHERE YOUR HAIR LOSES VOLUME OR LENGTH. SHEDDING OR TANGLING CAN BE AVOIDED BY : i) NOT CUTTING HAIR WEFTS ii) COMBING HAIR FROM TIPS TO WEFTS/LACE iii) NOT OVERSATURATING WITH PRODUCTS (SUCH AS HAIR SERUMS/OILS) iiii) SHAMPOOING & CONIDITIONING REGULARLY.
  • DO YOU SELL CAMBODIAN HAIR, PERUVIAN HAIR, BURMESE HAIR ETC.?
    OUR RAW VIRGIN HAIR IS SOURCED FROM CHINA .
  • HOW MANY BUNDLES DO I NEED?
    THIS IS SUBJECTIVE. HOWEVER WE RECOMMEND THAT YOU USE 2 BUNDLES FOR BOB HAIRSTYLES, 3 BUNDLES FOR HAIRSTYLES BELOW 24" AND AT LEAST 4 BUNDLES FOR HAIRSTYLES THAT ARE 26”+

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